The room here was amazing - it was spacious, had a safe box, a flat-screen TV with satellite channels, and tea and coffee making equipment, and the clean bathroom with a tub was super awesome.

Rooms with a balcony had a family atmosphere

Hard to think of anything.

Everything was good, exceptionally nice location willing to take share or reserve taxi's, the staff were respectful. There was good choice of food for breakfast, it was reasonably priced. The service was great, I had 3 sunny nights here. I enjoyed staying at this small hotel because of the quiet ambience.

The venue was nicely decorated. I greatly enjoyed the location not far from the city center, the market, and the airport, and mountain views. The staff were attentive and caring, ready to fulfill any request. Plenty of food for breakfast, it was great. The location was perfect. Arcadia Heritage Resort in Darjeeling is beautifully decorated, offering stunning mountain views and a convenient location near the city center, market, and airport. The attentive and caring staff are always ready to help with any request. The breakfast spread is ample and delicious, making for a great start to the day. The perfect location and helpful nature of the staff make the resort a wonderful choice for a stay in Darjeeling.

The rooms here are quite spacious and come with electric blankets, and the staff are friendly and knowledgeable about the area.

Spacious and well-furnished room which we got even at short notice. 🚖

Loved the spacious rooms! They were perfect for a family of four. The bed warmers were a nice touch. The food was delicious and reasonably priced. The staff was very accommodating and went above and beyond to make our stay comfortable. The small garden was beautiful and was a great place to relax.

The approach road to the hotel was steep and could be challenging for seniors or those with mobility issues. The location was a bit far from the main tourist spots, but the hotel provides transportation for a fee.

the staff at reception were extremely friendly and accommodating. They addressed any issue I had, no matter how small, with prompt attention. Secondly, the rooms were immaculately clean and beautifully decorated. I loved the breathtaking view of the mountains from the balcony. Lastly, the service provided by the staff was top-notch. They were polite and attentive, ensuring that all my needs were met. The breakfast served in the room was delicious and the added touch of complimentary tea and snacks during check-in was much appreciated. the hotel offered great value for money with its attention to detail, ideal location, and excellent service.

All was well and satisfactory.

Great location with easy access to taxis and the mall. Very convenient to get around! 🚕

We had an amazing stay in this hotel. From the cleanliness of the rooms to the friendly staff, everything was perfect. We enjoyed the delicious breakfast and appreciated the hotel facilities, which were well-maintained. The location was great, away from the hustle and bustle of the city but easy to reach by transportation. Lastly, the staff was attentive and helpful, making sure all our needs were met.

Nothing.

The rooms were spacious and well-equipped, with a private bathroom and all essential facilities. The atmosphere was quiet and the staff was attentive throughout our stay. The location was convenient, and the staff was willing to assist with taxi arrangements.

The staff were extremely friendly and accommodating, making me feel right at home even on short notice. The rooms were well-equipped with all necessary amenities, including an electric blanket to keep me warm during the chilly nights. The breakfast served was delicious and satisfying, providing a great start to the day. Additionally, the hotel's location was perfect, offering easy access to nearby attractions and sightseeing spots.

No major concerns, everything was up to par.

The hotel has a lovely view of the mountains from all the comfortable and modern rooms, and the bathrooms are clean and spacious. The staff offers a warm and attentive service, and the delicious breakfast is a simple but satisfying meal. The location is secluded, which allows for a peaceful and quiet stay away from the hustle and bustle of the city. The hotel also provides a range of amenities for guests to enjoy, including antique artifacts and a cozy reading corner.

One downside to the stay is that the heating system is not efficient, which can make the room quite cold, especially during autumn and winter.

The highlight of our city break was definitely the stunning views from our room, it was breathtaking! We were impressed with the cleanliness and spaciousness of our room which had high quality facilities. The friendly staff were always helpful and prompt in their service. We enjoyed the complimentary pick-up and drop-off service offered by the hotel, our driver was extremely warm and enthusiastic. Another advantage we appreciated was the good Indian cuisine served in the hotel restaurant.

Although we loved the location which offered amazing views, it was a little far from the city center and required a bit of a climb up. we found the Chinese cuisine served in the restaurant could have been improved.

I had a fantastic stay at this hotel in Darjeeling. The staff were extremely courteous and made me feel right at home. They provided excellent service, even on short notice. The value for money was outstanding, with affordable prices for such a comfortable stay. I was pleasantly surprised by the attention to detail in the rooms, with all the requisite amenities provided, including an electric blanket. The location was perfect, offering beautiful views of the mountains and rhododendrons. Additionally, the breakfast served was delicious and the perfect start to my day.

There is just one small area that could be improved upon, but overall, everything was okay.